Please read these Terms & Conditions carefully before registering or using any juan364 service. By accessing the platform, you agree to be bound by these terms in their entirety.
IMPORTANT NOTICE: These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("User," "Player," "you") and juan364 ("the Platform," "we," "us," "our") governing your access to and use of the juan364 website, mobile platform, and all associated services. By creating an account or accessing juan364 in any capacity, you confirm that you have read, understood, and agreed to this Agreement in full. If you do not agree with any provision herein, you must immediately cease use of the Platform.
These Terms & Conditions govern all use of juan364 services, including the online casino, sports betting, bingo, slot games, Mines Gold, and all other interactive products made available through the Platform. These terms apply to all users, including registered account holders, visitors browsing without registration, and any third party acting on behalf of a registered user.
Juan364 reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted to this page with a revised "Last Updated" date. Continued use of juan364 following any such modification constitutes your acceptance of the revised terms. It is your responsibility to review these Terms periodically.
You must be at least 21 years of age to register and use juan364. This is a mandatory legal requirement under Philippine gaming regulations and PAGCOR compliance standards. Juan364 enforces strict age verification procedures during account registration and reserves the right to request identity documentation at any time.
In addition to the age requirement, access to juan364 is restricted to individuals who:
Any account found to be registered by a person under 21 years of age will be permanently suspended immediately upon discovery. Any winnings accrued by an underage account will be forfeited in their entirety, and deposits may be refunded at juan364's sole discretion after investigation.
Each individual person is permitted to maintain only one (1) juan364 account. Creation of multiple accounts by the same individual — whether using different email addresses, names, or payment methods — constitutes a material breach of these Terms and will result in the permanent suspension of all associated accounts and forfeiture of all balances therein.
You agree to provide accurate, complete, and current information during the registration process and to update such information promptly if it changes. Juan364 is not liable for any consequences arising from your failure to maintain accurate account information.
You are solely responsible for maintaining the confidentiality of your juan364 account credentials, including your username and password. You agree to notify juan364 support immediately upon becoming aware of any unauthorized access to or use of your account. Juan364 shall not be liable for any losses arising from unauthorized account access resulting from your failure to safeguard your credentials.
Juan364 is required to conduct Know Your Customer (KYC) verification in compliance with applicable Philippine anti-money laundering laws and PAGCOR regulations. You agree to provide valid Philippine government-issued identification and any additional documentation requested by juan364 as part of the verification process. Failure to complete KYC verification may result in restrictions on deposits, withdrawals, or overall account access.
Juan364 accepts deposits and processes withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and USDT (cryptocurrency). Minimum and maximum transaction limits apply and are displayed within the Platform's cashier section. These limits are subject to change without prior notice.
All deposits to your juan364 account must originate from a payment account in your own name. Deposits from third-party accounts are strictly prohibited. Juan364 reserves the right to reverse deposits and suspend accounts where third-party funding is detected.
Withdrawals are processed to the verified payment method associated with your account. Juan364 targets withdrawal processing within 5–15 minutes for GCash and PayMaya for fully verified accounts; however, this timeline is not contractually guaranteed and may vary due to payment provider processing times, security reviews, or regulatory requirements. Juan364 reserves the right to conduct additional verification checks prior to processing any withdrawal request.
All transactions on juan364 are conducted in Philippine Peso (PHP) unless otherwise specified for cryptocurrency transactions. Currency conversion fees, where applicable, are the responsibility of the Player.
Juan364 offers various bonuses and promotional offers to registered players. All bonuses are subject to specific terms, wagering requirements, game restrictions, and expiry dates published at the time of the offer. General bonus terms include:
The following activities are strictly prohibited on juan364 and constitute grounds for immediate account suspension, forfeiture of balances, and potential legal action:
All games available on juan364 — including live dealer games, RNG-based table games, slot games, and instant-win products — operate according to their respective published rules. Juan364 utilizes certified Random Number Generator (RNG) technology for applicable games, and live dealer games are conducted from professionally staffed studios under controlled conditions.
Return-to-Player (RTP) percentages for slot and RNG games are published by the respective game providers and are available to players on request. Juan364 does not manipulate or adjust game outcomes beyond the parameters established by certified game providers.
In the event of a genuine dispute arising from a game outcome, the Platform's server logs and game provider records shall be the definitive reference for resolution. Juan364's determination in disputes regarding game outcomes is final and binding, subject to the formal complaints procedure outlined in the Platform's support documentation.
Juan364 is committed to providing a safe and responsible gaming environment. Players experiencing difficulties with gambling are encouraged to use the responsible gaming tools available within the Platform, including deposit limits, session time reminders, and self-exclusion. For additional resources, players may contact PAGCOR's responsible gaming programs or seek guidance from recognized problem gambling support organizations operating in the Philippines.
Juan364 reserves the right to implement mandatory responsible gaming restrictions on any account where patterns of behavior indicate potential gambling harm, in accordance with PAGCOR compliance requirements. For more information, see our dedicated Responsible Gaming page.
All content on the juan364 Platform — including but not limited to software, game assets, graphics, logos, text, trade names, and interface design — is the exclusive intellectual property of juan364 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes.
Any reproduction, distribution, modification, public display, or commercial exploitation of juan364 intellectual property without prior written authorization is strictly prohibited and may result in civil and/or criminal liability.
To the maximum extent permitted by applicable Philippine law, juan364 and its officers, directors, employees, and agents shall not be liable for:
Where liability cannot be fully excluded by law, juan364's aggregate liability shall not exceed the total deposits made by you to the Platform in the thirty (30) days preceding the event giving rise to the claim.
Juan364 collects and processes personal data in accordance with its Privacy Policy, which forms part of this Agreement by reference. By registering with juan364, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy. Juan364 will not sell your personal data to third parties for marketing purposes.
Juan364 reserves the right to amend these Terms & Conditions at any time. Material amendments will be communicated to registered users via the email address on file or through a prominent notice on the Platform. Your continued use of juan364 following any amendment constitutes acceptance of the updated Terms. If you disagree with any amendment, you must cease using the Platform and may request account closure by contacting support.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles. Any dispute arising out of or in connection with this Agreement that cannot be resolved through good-faith negotiation between the parties shall be submitted to binding arbitration in Manila, Philippines, under the rules of the Philippine Dispute Resolution Center, Inc. (PDRCI), or such other arbitral body as mutually agreed by the parties.
Nothing in this clause shall prevent either party from seeking interim or emergency relief from a court of competent jurisdiction.
For questions, complaints, or clarifications regarding these Terms & Conditions, please contact the juan364 support team. Our team is available 24/7 and responds in both English and Tagalog.
Contact email: [email protected]
Live chat is available through the Platform after juan364 Login for registered users.
Juan364 operates within the framework established by the Philippine Amusement and Gaming Corporation. All regulatory requirements are strictly observed.
Mandatory KYC and age verification ensures only eligible adult players access juan364 gaming services, in line with Philippine law.
All data transmitted between your device and juan364 is protected by enterprise-grade encryption — the same standard used by Philippine banks.
Juan364 commits to transparent withdrawal processing without manufactured delays. GCash payouts typically land within 5–15 minutes for verified accounts.
All juan364 bonus offers are published with full wagering requirements and expiry dates. No hidden conditions or surprise forfeitures.
English and Tagalog-speaking support agents are available around the clock to address any questions about these Terms or your account.
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