Your privacy matters to juan364. This Policy explains what personal information we collect, why we collect it, how it is used, and the rights you have as a user of our platform in the Philippines.
Summary: Juan364 collects the personal data necessary to operate a lawful, secure, and compliant online gaming platform in the Philippines. We do not sell your data to third parties for marketing purposes. We process your data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. By using juan364, you consent to the data practices described in this Privacy Policy.
This Privacy Policy ("Policy") describes how juan364 ("the Platform," "we," "us," "our") collects, uses, stores, discloses, and protects personal information obtained from users ("you," "Player," "User") of the juan364 website and all associated services, including the online casino, sports betting, bingo, slot games, and Mines Gold products accessible at juan364.club.
Juan364 is committed to protecting the privacy of all players who access the Platform, particularly in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and the regulations of the National Privacy Commission (NPC). This Policy applies to all personal data collected by juan364 in connection with the provision of its services.
Please read this Policy carefully before using juan364. By creating an account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
When you register for a juan364 account or interact with our services, we collect the following categories of personal information that you voluntarily provide:
When you access and use the juan364 Platform, we automatically collect certain technical and usage information, including:
Juan364 may receive personal information about you from third-party identity verification providers, payment processors (including GCash and PayMaya), fraud prevention services, and PAGCOR-related compliance databases, to the extent permitted by applicable law.
Juan364 uses the personal data we collect for the following purposes:
Under the Data Privacy Act of 2012, juan364 processes your personal data on the following legal bases:
Juan364 does not sell your personal data. We may share your personal information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:
Juan364 will never sell, rent, or trade your personal data to third-party marketing companies or data brokers.
Juan364 retains your personal data for as long as necessary to fulfill the purposes outlined in this Policy, subject to the following minimum retention periods required by law:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymized in a manner that prevents re-identification.
Juan364 uses cookies and similar tracking technologies to operate the Platform, maintain session security, remember your preferences, and analyze usage patterns. The categories of cookies we use include:
You may adjust cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use juan364.
Juan364 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
While juan364 employs substantial security measures, no internet-based platform can guarantee absolute security. In the event of a personal data breach that is likely to result in harm to affected individuals, juan364 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of discovery and will inform affected users as required by the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by juan364:
To exercise any of these rights, contact the juan364 Data Protection Officer at [email protected]. We will respond to verified requests within thirty (30) days.
Juan364 services are strictly restricted to individuals who are 21 years of age or older, in accordance with PAGCOR regulations and Philippine gambling law. Juan364 does not knowingly collect personal data from persons under 21 years of age. If juan364 discovers that personal data has been collected from an individual below the minimum age requirement, the associated account will be immediately suspended and the personal data will be deleted, subject to any legal retention obligations.
If you are a parent or guardian and believe that a minor has created a juan364 account, please contact us immediately at [email protected].
Juan364 may transfer your personal data to third-party service providers located outside the Philippines — including cloud infrastructure providers and game software partners operating from other jurisdictions. Where such transfers occur, juan364 ensures that appropriate safeguards are in place, including contractual data processing agreements that require the recipient to protect your personal data to a standard equivalent to that required under Philippine law.
Juan364 will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate legal safeguards as required by the National Privacy Commission.
Juan364 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform operations. Material changes will be communicated to registered users via the email address on file or through a prominent notice on the Platform at least seven (7) days prior to the change taking effect, where practicable. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of juan364 following any update constitutes your acceptance of the revised Policy.
For questions, requests, or concerns about this Privacy Policy or juan364's data practices, you may contact our Data Protection Officer:
Email: [email protected]
Live chat support is available 24/7 through the Platform after juan364 Login for registered users. Our support team responds in both English and Tagalog.
For formal data subject access requests or complaints, please include your full name, registered email address, and a clear description of your request. We target a response within thirty (30) days of receiving a verified request.
Juan364 processes all personal data in compliance with Philippine Republic Act No. 10173 and NPC regulations. Your rights as a data subject are fully respected.
Juan364 does not sell, rent, or trade your personal data to third-party marketers or data brokers — ever. Your data is used only to operate and improve our services.
All personal and financial data transmitted through juan364 is protected by enterprise-grade SSL/TLS encryption — the same standard used by Philippine banks.
Access, correct, or delete your personal data at any time. Juan364 responds to verified data subject requests within 30 days as required by the Data Privacy Act.
GCash, PayMaya, and bank account details shared with juan364 are handled under strict data minimization principles and shared only with licensed payment processors.
Our Data Protection Officer is reachable 24/7 via live chat and email to handle privacy inquiries, data access requests, and any concerns about how juan364 uses your data.
Your data is safe, your privacy is respected, and your gaming experience is protected by Philippine law. Join juan364 today — must be 21 years or older.
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